FOR IMMEDIATE RELEASE
Five9 Names CarrierSales
Top Master Agent
Master Agency Earns Elite Status with Five9
Draper, Utah- April 10, 2017– Utah-based CarrierSales, the leading master agency for strategic communications and cloud deployments, has been named the top master agent for Five9.
As a master agent, CarrierSales is the undisputed leader in the contact center space extending that dominance with a market leading provider like Five9. With a practice that is solely dedicated to helping their partners be successful in a complex software environment, CarrierSales’ partners have more opportunities, greater close ratios, and eased implementation.
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.
“As more and more enterprises are moving their contact center technology to the cloud, we are proud to partner with teams such as CarrierSales, enabling our partners to provide our industry leading cloud-based contact center solution,” Dan Burkland, EVP Global Sales & Services, Five9.
“Five9 really leaned into us when they re-launched their channel program and this accolade is further evidence that they are gaining traction with our partner base,” said Richard Murray, President of CarrierSales. “Partners across the country are coming to CarrierSales because of our expertise in the contact center space. It’s important that we build strong relationships with the leading providers in the Gartner Magic Quadrant and we feel we have just that with Five9. I’m proud of our team, partners, and the support at Five9 for helping us collectively achieve this accomplishment.”
“We feel we are just starting to hit our stride with Five9,” said Ray Hicken, VP of Sales for CarrierSales. “I really see a bright future between our two companies as partners are looking for a home for a full and robust call center solution. The team at Five9 have been responsive and very engaged with our partner community. I know 2017 will be our best year yet with them and I look forward to bringing this accomplishment home for the second year in a row.”
Karen Bowman of Five9 will be participating in CarrierSales’ sold-out panel during the Channel Partners show in Las Vegas, Nevada. Last year, their contact center panel set a Channel Partners attendance record for the largest panel held by a master agent.
About CarrierSales
CarrierSales is an award-winning master agent recognized both nationally and internationally for distributing business IT and telecom services with a strategic niche in cloud, contact center, and mobility solutions. Since the creation of CarrierSales in 2001, the company has supported its sales partners with dedicated attention, sales engineering, unparalleled back office support and aggressive commissions. With decades of telecom experience and a forward-thinking portfolio with access to over 350 providers, CarrierSales can tailor a custom solution to fit any company’s unique needs. For more information, go to www.carriersales.com or give us a call at 801-838-7819.
CarrierSales Media Contact:
Austin Holverson
VP of Marketing
aholverson@carriersales.com
801-838-7819