UJET Adds Intelisys to ExpandingChannel Partner Program

Strategic Global Partnership Delivers on Growing Demand for
More Resilient Cloud Contact Center Solutions

SAN FRANCISCO, CA – March 9, 2021 – UJET Inc., the world’s first and only CCaaS 3.0
cloud contact center provider, today announced a strategic partnership with Intelisys , a ScanSource (NASDAQ: SCSC) company, and the nation’s leading provider of technology services and solutions. With the addition of UJET’s ultra-modern cloud contact center platform, which has achieved rapid adoption and hypergrowth over the last year, Intelisys will further
accelerate the growth and success of their sales partners.

The combination of UJET’s unique approach to modern, digital CX along with Intelisys’ technology expertise and the breadth of their sales partner network will help to deliver critical capabilities to customer service organizations that need to adopt secure, reliable, solutions to deliver more intelligent, natural customer interactions in a period of significant digital demand and transformation.

“The events of the last year have added massive demand on Contact Centers of all sizes across virtually every industry,” said John Lynch, Chief Revenue Officer at UJET. “Whether using
on-premises or legacy cloud solutions, support organizations are scrambling to retool in order to deliver consistent, reliable, secure service to their customers. By working with Intelisys and their world-class sales partner network, we’re able to help address this gap in the marketplace much more quickly.”

The partnership allows Intelisys partners full access to UJET’s contact center platform and
features, including their unique approach to embeddable experience, enabling businesses to fully integrate support into their existing mobile experience. With UJET’s in-app support, businesses can eliminate fragmented, repetitive customer interactions while unifying their customer data for a more intelligent and contextual customer journey. Partners can also access the new UJET Virtual Agent, which provides proactive, conversational AI to empower both customers and contact center agents.

“Our fundamental commitment is to helping our sales partners be successful by providing solutions that meet their customers’ ever-changing requirements across technology markets,” said Michelle Ruyle, Vice President of Digital Transformation at Intelisys. “There’s no market where the requirements for digital transformation and modernization are changing more quickly than in the Contact Center space. UJET offers a unique combination of security and resiliency along with next-generation smartphone-era CX that we’re excited to bring to market with our partners.”

UJET’s channel partner program supports strategic business partnerships, master agents, and
integrators looking to diversify their portfolio, grow their business, and partner with a leader in contact center digital transformation. More information about joining UJET’s channel partner
program can be found at https://ujet.co/partners/ .

About UJET
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.
Learn more at www.ujet.cx.

About Intelisys, a ScanSource Company
Intelisys, a ScanSource company, is the nation’s leading Technology Services Provider of
business communications services, including voice, data, access, cable, collaboration, wireless and cloud. Intelisys is dedicated to one thing – serving the needs and accelerating the success of the industry’s top producing telecom sales agents, IT Solution Providers, VARs, MSPs and integrators, as they leverage the power of recurring revenue in their businesses. Under contract with more than 160 of the world’s leading telecom carriers, cloud services providers and technology partners, Intelisys delivers the services end users demand exclusively through a network of Sales Partners, supporting those Sales Partners via the most exceptional back office support team ever assembled in the channel. In 2020 Intelisys was named one of the Best Places to Work in the North Bay for the fourth consecutive year.

Intelisys is a part of ScanSource, Inc. (NASDAQ: SCSC), a leading provider of technology
products and solutions. ScanSource is at the center of the technology solution delivery channel,connecting businesses and providing solutions for their complex needs. ScanSource sellsthrough multiple, specialized routes-to-market with digital, physical product and services offerings from the world’s leading suppliers of point-of-sale (POS), payments, barcode, physical security, unified communications and collaboration, cloud and telecom services.
To learn more, visit www.Intelisys.com and www.scansource.com.

Contacts

Holly Barker
UJET
holly@ujet.co

Chad Torbin
Speakeasy Strategies
ujet@speakeasystrategies.com