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Breaking News:
MegaPath Announces New Partnership with Tenfold
Company launches MegaPath Connector service to integrate Hosted Voice features with 25 CRM and Helpdesk Applications
Pleasanton, Calif. – January 4, 2016 – MegaPath is proud to announce a new partnership with Tenfold, the leading phone intelligence platform for the entire customer lifecycle. Through this partnership, MegaPath is releasing a new Hosted Voice service add-on called MegaPath Connector, powered by Tenfold, giving customers the ability to integrate MegaPath Hosted Voice and MegaPath One services with more than 25 CRM and Help Desk applications in a matter of minutes.
Via a simple plug-in, MegaPath Connector, MegaPath Hosted Voice customers can unlock click-to-dial capabilities, automatic call logging, caller-info screen pops and advanced call analytics within their CRM or helpdesk application. Supported applications include Microsoft Dynamics, Salesforce, Sugar CRM, Zendesk, and Zoho. MegaPath Connector is quick to deploy, easy to use, and easy to self-manage.
“MegaPath is excited to bring the functionality of MegaPath Hosted Voice into the business applications our customers use every day,” said Arnaud Gautier, Chief Marketing Officer, MegaPath. “Customers gain efficiencies within their CRM, including the ability to click to dial, automatically log calls, and enter notes during a call. In addition to Hosted Voice, MegaPath Connector is a perfect complement to MegaPath’s unified communication service, MegaPath One, and our Call Center Premium service.”
The MegaPath Connector add-on is available immediately. For more information on MegaPath’s integration capabilities, visit www.megapath.com/voice/integrations.
Call your Channel Manager today for more details or to schedule a demo of this game changing technology!