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It's The #MSPSuperShow

Workshops, Training, Breakouts, Networking All Focused on Growing Your MSP

Hi [[Fname]],

Running a successful MSP is not all about the technology. In fact, without successful sales strategies to bring in new customers – and customer service practices to keep them happy – your technology becomes irrelevant.

Check out the list of breakout sessions and training workshops at MSP Expo 2020 and you'll see right away why MSP Expo is the leading conference and annual gathering place for MSPs looking for new ways to grow their businesses.

MSP Expo – The Perfect Boot Camp for Growing Your MSP

Full-day Training Workshop:
Enterprise Up Market Sales Manager Leadership Development & Certification
Ready to Accelerate Your Entire Team and Channel? Get the Complete Comprehensive Enterprise Sales Manager Acceleration Program

Session: New MSP Growth Opportunities and Go-to-Market Strategies

Today’s IT services landscape can be confusing for MSPs looking for an edge over their competition. What services offer the best opportunities for market share and revenue growth? Which ones make the most sense to integrate into existing service offerings? What are the best vendor selection strategies? What is the best customer acquisition strategy? Is it better to specialize or generalize? This session will discuss the opportunities that await MSPs and how they can most effectively take advantage of them to build their businesses.

Session: MSPs & The IT Skills Gap

Despite the massive opportunity today’s IT service market presents, many MSPs are struggling to succeed. In fact, for every four new customers, MSPs in the U.S. lose three existing ones, stunting growth. At least some of the churn can be attributed to untrained technicians. As quickly as the cloud services market has grown, keeping up with demand has meant providers have had to expand their hiring pool to younger, less experienced techs, which has had an impact on customer satisfaction. What is the current skills gap in the MSP market? How is it really impacting service levels and growth opportunities? How can the gap be closed and how can MSPs adapt while that happens?

Session: Setting Up for SD-WAN Sales Success

For an MSP, adding SD-WAN to its arsenal of offerings is obvious. As MSPs embrace this transformative technology, there are still internal questions needing answers. This panel discussion will offer MSPs a basic blueprint for a newly sprung SD-WAN service provider -- from pricing to the portfolio.

Session: Maximizing MSP Value for Inevitable Sale
MSPs are businesses and, as such, they have goals. For some, it’s organic growth; for others, growth by acquisition; and for still others, it may be selling the company. The MSP market has become highly competitive, with more businesses choosing to work with MSPs for their IT needs, but also more MSPs entering the market as traditional resellers look to get into the services business to drive recurring revenue. The net result is a market that’s ripe for consolidation. As an MSP, what is your end game? Are you properly positioning your company for an eventual sale? This session will discuss how to prepare an MSP for potential acquisition, how to make your MSP more appealing to prospective buyers, and what red flags do buyers look for. Even if you’re not looking to sell, understanding exit strategies will help you build a better business by developing an effective, customer-focused environment that is focused on success.

Session: How Should I Price My Managed Services?
As cloud computing continues to transform the IT services market and create new opportunities for MSPs to expand their offerings and increase their value, they are faced with one overarching question. How should they price their new service offerings? What pricing strategies should MSPs adopt in order to be competitive yet profitable and protect their revenue streams?

Session: Modern Marketing for MSPs

Traditional marketing is officially a thing of the past. Product and customer experience is officially the new “brand” that consumers recognize. But what does this mean for MSPs? This panel will discuss the new marketing paradigm that’s changing the approach for MSPs, and what new marketing strategies have proven successful – and what isn’t working. This panel of experts will discuss the impact of a new consumer-based decision model has on MSPs and how they need to adjust their marketing strategies.

Connect with Other Influential MSPs, Looking to Help You Grow

The MSP Expo conference program has been built to attract the more than 500 MSPs who we expect to attend in 2020.

Come share ideas and meet with vendors eager to work with you to carry their message to market. It’s the perfect venue to find growth opportunities in cybersecurity and beyond.

CHECK OUT THE FULL CONFERENCE AGENDA HERE

And don’t forget, MSP Expo is an integral part of the #TechSuperShow – collocated with ITEXPO, IoT Evolution Expo, SD-WAN Expo, ChannelVision Expo and more..

MSP Expo sits at the center of a bustling expo hall filled with communications, IoT and connected devices, AI, Machine Learning, SD-WAN, open source, and more solutions on display.

The #TECHSUPERSHOW exhibit hall is expected to attract up to 8,000 technology end users, service providers, MSPs, VARs and partners.

Follow this link to review all registration options. Hope to see you in Florida and hear about how you plan to maximize your opportunity in 2020.

Thank you and best regards,

Rich Tehrani
CEO
MSP Expo / TMC



 
 
 
 
 

KEYNOTES


Marie Douglas
VP, Global Technology Service Providers Sales
 
 
Kate Matsudaira
Director, Google Tech Engineering
 
 
Vik Verma
CEO
 
 
Sri Srinivasan
SVP & GM, Team Collaboration Group
 
 
SPEAKER TBA
 
 
Mark Morgan
EVP of Strategy
 

 

 
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