Are your customers involved in vaccine distribution? We want to be your partner in the solution.

To assist with the coronavirus pandemic challenges, IntelePeer innovated and already deployed an automated vaccine scheduling solution, enabling a bi-lingual self-service hotline that pre-screens callers and collects pre-registration information before passing them to a live person to schedule an appointment.
 

The solution leverages AI and omni-channel automation to manage mass calling events. Once deployed, CPaaS can assist with vaccine qualification, appointment scheduling, and patient follow-ups.

The IntelePeer solution offers:

• Turn-key solution with appointment hotline, automated call qualification, and agent-assisted scheduling
• Zero busy signals and low wait times
• Burst capacity of over 100,000 simultaneous calls