How COVID-19 has accelerated contact center transformation
Join our expert speakers as they look back at 2020 & discuss how COVID-19 has accelerated contact center transformation.
Join our roundtable webinar on November 19th at 10 AM PT with Anand Chandrasekaran of Five9, Mike Rajich of AT&T and Melanie Turek of Frost & Sullivan as they look back at 2020 and discuss how the COVID-19 pandemic has accelerated contact center transformation.
 
 
Anand Chandrasekaran
Anand Chandrasekaran
EVP of Product Mgmt.
Five9
Mike Rajich
Mike Rajich
Dir. Contact Center
& CX Products

AT&T
Melanie Turek
Melanie Turek
VP of Research
Frost & Sullivan
 
 
In this roundtable webinar, our expert speakers will discuss:
  • How COVID-19 has been a catalyst for change in the contact center market
  • How cloud enabled companies remain agile during a business interruption
  • What customer experience leaders can expect in 2021 and beyond
 
 
 
date

Thursday, November 19th
 
time

10:00 AM PT | 1:00 PM ET
 

Register Now

 
Five9
 
Five9 is a leading provider of cloud contact center software for the intelligent contact center space, bringing the power of cloud innovation to customers and facilitating more than six billion call minutes annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results. The Five9 Genius platform is reliable, secure, compliant and scalable; designed to create exceptional personalized customer experiences.