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Gartner Magic Quadrant Leader – Five Years in a Row. |
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Five9 has been recognized as a Leader for the fifth year in a row in the October 2019 Gartner Magic Quadrant for Contact Center as a Service, North America.
This success compliments our most recent achievements, such as continuing to strengthen the Five9 leadership team (with additions Jonathan Rosenberg and Anand Chandrasekaran) and continually reaching annual double digit market growth. These milestones help reinforce our commitment to being the industry leader with a focused approach on delivering our services to improve contact center operations.
Five9 is the only Magic Quadrant Leader whose deep Salesforce integration is recognized as a strength, and Five9 Genius supports thousands of agents on a single tenant domain. Gartner also recognized our skilled deployment of sophisticated omnichannel customer journey service solutions in large, medium, and small environments.
Download the Gartner Magic Quadrant and learn more!
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Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. |
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