Gartner Magic Quadrant Leader. Again.
Five9 has been recognized as a Leader for the fourth year in a row in the October 2018 Gartner Magic Quadrant for Contact Center as a Service, North America.
Gartner MQ

We believe Five9 was recognized as a Leader by Gartner, one of the world's most trusted research firms, because of these key strengths:

  • High-Touch Client Support
    Five9 has a proven track record for exceptional customer success management and ongoing support for clients of various sizes, which has resulted in strong positive feedback from reference customers.

  • Innovative Products
    Five9's analytics reporting delivers real-time insights and context to predict customers' behavior and recommends next-best actions helping foster a positive customer experience.

  • Rich Ecosystem
    Our breadth and depth of channel and ecosystem partners gives Five9 customers more choices when it comes to capabilities and cost when looking for an all-in-one service.
 

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Five9
 
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.