Expert Insights: Reinventing
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In today's new customer service landscape, contact centers must reinvent the work-from-home environment & be equipped with the right tools in order to deliver exceptional customer experiences from home.
In a live webinar, on July 29th at 11 AM PT, join Robin Gareiss of Nemertes Research and Peter Milligan of Five9, as they share the latest research regarding remote work and discuss ways to help your contact center employees overcome remote work challenges.
Join our sponsored webinar to learn:
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- The largest challenges that remote agents have encountered & how to address them
- Features within contact center systems that can help improve the remote experiences
- Best practices for supervisors to manage their remote agents
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Robin Gareiss
President & Founder Nemertes Research |
Peter Milligan
Sr. Manager of Portfolio Marketing Five9 |
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Unable to make it July 29th? Register now to receive the recording!
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Wednesday, July 29th
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11:00 AM PT | 2:00 PM ET
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Five9 is a leading provider of cloud contact center software for the intelligent contact center space, bringing the power of cloud innovation to customers and facilitating more than six billion call minutes annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results. The Five9 Genius platform is reliable, secure, compliant and scalable; designed to create exceptional personalized customer experiences. |