Using Customer Data to Fuel Sucess Across the Entire Enterprise
Using Customer Data to Fuel Success Across the Entire Enterprise
Customers are looking for more from brands than generic interactions and impersonal responses: they are looking for humanized customer support that understands their pain points and their needs and can give them a personalized response to those needs.

Join us March 3rd at 8:00 a.m. PT for a live executive fireside chat as Leslie Stretch, CEO of Medallia and Rowan Trollope, CEO of Five9 discuss how leading experience management technologies are empowering global customer experience leaders with the customer feedback they need to measure the value of their CX initiatives and provide actionable insights.
 
 
Leslie Stretch
Leslie Stretch
CEO
Medallia
Rowan Trollope
Rowan Trollope
CEO
Five9
 
 
In this fireside chat, you will hear about:
  • How consumer behavior has evolved in the past 10 months and what that means for your CX strategy moving forward
  • How customer data is empowering leaders with the feedback they need to provide actionable insights and measure the ROI of their CX programs
  • New customer experience tools that will enable more human customer experiences
 
Can't make it March 3rd? Register anyway to receive the recording!
 
 
date

Wednesday, March 3rd
 
time

8:00 AM PT | 11:00 AM ET
 

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Five9
 
Five9 is a leading provider of cloud contact center software for the intelligent contact center space, bringing the power of cloud innovation to customers and facilitating more than six billion call minutes annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results. The Five9 Genius platform is reliable, secure, compliant and scalable; designed to create exceptional personalized customer experiences.