Why an Integrated Contact Center is Critical for Customer Experience

Talk about improving the customer experience is meaningless if an organization doesn't have appropriately integrated systems and applications to deliver that experience.

Join Five9, Sheila McGee-Smith, and No Jitter for a webinar that will help identify which integrated systems have the most impact on agent performance, and how to make sure your customers' solution is as efficient and effective as possible to support amazing customer experiences.

Webinar Details:

Date: February 13, 2019
Time: 2:00 p.m. CST
Duration: 60 minutes

Sheila McGee-Smith

Sheila McGee-Smith
Founder
McGee-Smith Analytics
Darryl Addington

Darryl Addington
Director of Product Marketing,
Five9
Eric Krapf

Eric Krapf
GM & Program Co-Chair,
Enterprise Connect, Publisher,
No Jitter
Five9
 
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.