AVANT Sets High Bar with NPS Survey

Chicago, Illinois—March 6, 2018  AVANT Communications, the leader in channel sales enablement for next-generation IT solutions, today announced completion of its first company NPS® survey. AVANT surveyed its customers -- leading VARs, MSPs and Agencies located in the US, UK and Canada -- receiving an NPS score of 84.

NPS measures a customer's willingness to recommend a company and gauges customer satisfaction and loyalty.  According to an article in Inc. magazine, an NPS score above 0 is considered good, above 50 is excellent, and above 70 is world-class. The NPS score is also viewed as a key indicator of revenue growth potential.