AireSpring's Platinum SD-WAN by VeloCloud™ now includes FREE DDoS Mitigation service for all in-tunnel internet traffic using AireSpring IPs.

With the increased reliance on internet connectivity to access mission-critical, cloud hosted applications, Network Security has never been more important. AireSpring's DDoS Mitigation service is included free when customers have both AireSpring Platinum SD-WAN by VeloCloud and AireSpring gateway access.*

AireSpring's DDoS Mitigation Service adds an important layer of defense to your client's network, helping to protect and assist in the mitigation of HTTP floods, volumetric attacks, and bot-orchestrated flood attacks. We are excited to announce that all existing and new AireSpring Platinum SD-WAN customers using AireSpring gateway access will automatically receive this new feature.

For more detailed product information, please contact your AireSpring Channel Manager.

*Does not apply to underlying provider circuit IPs utilized with SD-WANS

Optimize and Secure Remote Workers with these

new special offers from AireSpring!

In response to the challenges we are all facing due to COVID-19, AireSpring is offering the following special promotions to help our customers work remotely:

AireSpring Platinum SD-WAN First Month FREE!

Sign-up through May 30, 2020!

Enhance the performance of any UCaaS or collaboration product with AireSpring's fully-managed Platinum SD-WAN solution. In addition to the first month free, you receive our FREE Platinum, White Glove Configuration, Installation and support services.

AireSpring's fully-managed Platinum SD-WAN solution based on VMware® SD-WAN by VeloCloud™, utilizing the VeloCloud 510 Edge Device, will be offered for the first month FREE along with our FREE Platinum, White Glove Configuration, Installation and Support Services to keep home-based employees connected.

AireSpring's Platinum SD-WAN package delivers an enhanced, fully managed, easy-to-deploy solution, including complete design engineering, dedicated project management and white-glove implementation and support from our team of technology experts.

This innovative and customizable package helps companies optimize their communications networks by leveraging advanced SD-WAN features and functionality together with AireSpring's nationwide, end-to-end managed connectivity and professional services.

To assist organizations in achieving the rapid deployment and connectivity of remote workers, AireSpring is introducing the following offer which includes:

First Month FREE with a 3-year contract:

• Unlimited number of VMware SD-WAN Edge 510 devices
• AireSpring Hosted SD-WAN Orchestrator
• AireSpring Hosted SD-WAN Gateway
• Secure connectivity to the enterprise data center
• AireSpring Platinum White Glove Configuration and Support

This special SD-WAN offer expires May 30, 2020.

Contact your AireSpring Channel Manager for more information. 

FREE Offers for Current AireSpring Voice Customers

Current AireSpring voice customers can receive the following services for FREE through June 30, 2020. No term contract is required for these special services.

Existing AirePBX Customers

1. Upgrade any of their existing AirePBX Business licenses to AirePBX Enterprise softphone licenses.

2. License New AirePBX Enterprise softphone only seats. (no physical phones can be provisioned under this offer)

3. Add MaX UC Meeting to any existing or new AirePBX Enterprise seat for 10 or up to 25 users.

AireSpring PRI, Analog and Local SIP Trunking Service Customers

The following Special Offers apply to existing AireSpring voice services customers using our PRI and Analog services.

1. Existing AireSpring PRI and analog customers can add AirePBX enterprise (softphone only) seats for ALL employees (no physical phones can be provisioned under this offer)

2. Existing AireSpring assigned DID's can be re-pointed to the new AirePBX seats.

3. Add MaX UC Meeting licenses for each employee for 10 or up to 25 users.

In order to expedite these licenses and upgrades, all services must be provided over the customers' existing internet capabilities. Also, complex UCaaS configurations cannot be accommodated. Only the basic auto attendant will be provided and configured.

Please note that we cannot port existing numbers under this offer. All numbers must currently be AireSpring assigned DID's or new DID's to be assigned from AireSpring.

These services will be provided on a month to month contract until cancelled.

The deadline to submit requests for any of these offers is May 30, 2020. All AirePBX and MaX UC licenses must be installed no later than June 15, 2020. Any licenses still in use after the June 30, 2020 date will be billed on a month-to-month basis going forward at our prevailing price structure, until cancelled.

Please contact your AireSpring Channel Manager at 1-888-389-2899, Option 2 for more details. 

AireSpring's newly launched series of one-day SD-WAN Boot Camps are now Webinars! Earn Certification in AireSpring's SD-WAN Solutions and a $150.00 Amazon gift card for completing the Boot Camp!

• Attend a full day's training session via MaX UC Webinar on SD-WAN, the go-to technology for improving control, management, business agility, uptime, security and data encryption of Wide Area Networks. 
• Learn from our SVP Solutions Engineering and SD-WAN guru, Mike Chase, J.D., CCIE #7226, aka "Dr. Cloud."
• Leave with a better understanding of how AireSpring's solutions, like Platinum SD-WAN by VeloCloud™ now part of VMware, serve your customers' changing business needs.

What: AireSpring Central Region Virtual SD-WAN Boot Camp

Presenter: Mike Chase, J.D. CCIE, SVP Solutions Engineering

When: Thursday May 14, 2020

Boot Camp: 10:00 am to 2:30 pm (CT) 

Break: 12:30 pm to 1:00 pm (CT)

Space is limited-reserve your spot and your Amazon gift card now!

Previous 2020 Boot Camp attendees not eligible.

All attendees must register in advance!

Some People Call Us the "Amazon" of Telecommunications

Industry-leading AireSpring SPIFFs are still working on your behalf! Get rewards for your hard work as you grow into the future. AireSpring Partners earn an amazing: 

• 1X MRC on SD-WAN Services
• 1X MRC on Global SD-WAN Services
• 6X MRC on Voice/Cloud services
• $1,600 Cash Bonus on Toll-Free Services!
• $800 Cash Bonus on LD Services
• 1.5X MRC on Connectivity Services & MPLS

Earn even more with ongoing extra bonuses on these deals: 

• 5% EXTRA Bonus Residual Commission on AireSpring Network & SIP LD Underlying it all, 

AireSpring provides everything you need to fulfill your service and support requirements, including:

• Project coordinators & managed services engineers assigned to each order
• Free consultation with solutions engineering team
• 24/7/365 NOC Network Monitoring
• 20-second response time to support calls
• Escalation list up to our CEO

The resemblance is striking-finding everything you need from one vendor, access to many suppliers and services at truly competitive prices, and real-time online quotes in minutes! At AireSpring we go several steps beyond, with our superior post-sale customer care and white glove service from the beginning. It's why we are known as the One-Stop-Shop for Managed Communications, Network and IT Solutions, with a complete lineup of products from POTs to Global SD-WAN.

At a time when telecommunications needs are growing at an exponential rate, along with the need for adaptability, reliability and caring customer service, AireSpring delivers on all fronts, with real-time access to quotes across 250+ countries through our powerful online quoting tool, QuoteSpring. On top of that, you get AireSpring's unique multilocation expertise with one bill, one point of contact and one responsible vendor.

Reach out to your Channel Manager today or all us at 888-389-2899.

COVID-19 has forced us all to face the dreaded reality of executing a business continuity plan overnight and keeping it in force for an extended period. Many companies were caught off guard and have been dealing with the pain of either not having a Business Continuity Plan at all, or not properly sizing and testing their plan before this disaster hit.

Consequently, they may have grossly underestimated what software, hardware and connectivity tools they would need to keep functioning and now they are in a lot of pain.

Meanwhile, the government has announced a phased plan to reopen the country over a period of months. USA Version 2.0 is still anyone's guess. Remote workforces could continue to grow. Your customers need your help.

Join AireSpring Solutions Engineers Chuck Long and Melvin Frederick May 21, 2020 to learn how you can assist your clients in shoring up and improving their Business Continuity through voice, data, managed connectivity and security services.

Enter our drawing at the end for a chance to win a $100 Amazon gift card.

What: Vital Tips to Improve Your Business Continuity Plan

Presenters: Chuck Long and Melvin Frederick

AireSpring Solutions Engineers 

When: Thursday, May 21, 2020 | 1:00 - 2:00 PM PT

As COVID-19 changes our world and our ways of doing business, AireSpring is working hard to keep you connected at every level. The question on everyone's mind is "Where Do We Go from Here?"" Our recent COVID-19 Industry Executive Roundtable was an inspiring and useful discussion among some of the industry's top thought leaders. We thank them for sharing their insights with us as we continue to work toward a productive and healthy future for our partners, our customers and our industry.

Here are some of the compelling insights these industry leaders shared:

Adam Edwards, Telarus: "We have to know that this is a short-term condition and look ahead to the long term...Opportunity is everywhere, the channel thrives in change."

Drew Lydecker, Avant: "There will be both pain and gain...Coming out of this time there could be a massive boom for our industry. You [the partner] are a trusted advisor, so you are sitting in the driver's seat."

Mark Morgan, Intelisys-ScanSource: "This event is causing generational change...We are adding services, like taking on back office functions for our partners, so they can keep looking for new opportunities."

Michael J. Onystok, TBI: "Opportunity is tremendous...All our customers need to adapt to a new normal. You need to be doing webinars for them on new tools. Reach out to get a temperature check on your customers and learn their pain points."

Renee Bergeron, AppSmart: "This is the compelling event for digital transformation. Technology advisors need to broaden their offerings to meet the times."

Telarus Webinar

Coffee, Conversation &

Education in Isolation

May 7, 2020

9:00 - 9:30 AM EDT

AireSpring Central Region Virtual

SD-WAN Boot Camp

May 14, 2020

REGISTER HERE

To begin, please tell us a little about yourself, your agency, and your professional background in Telecom.

I've been in Telecom since 1984, working for a variety of providers, and have been in the Channel since 2004. At that time I met Tatiana Finkelsteyn, Board Chair and Founder of IQ Wired and formed a friendship. In 2010 I came to work for IQ Wired, initially as VP of Sales, then in my current position as CEO. IQ Wired is a boutique Master Agency helping to bridge the gap between technology solutions and people. As a women-owned and women-run business we are unique in the technology space. We've been recognized by the Denver Business Journal on three separate occasions as a Best Place to Work Company due to our workplace culture. We feel having a healthy culture where people can make a positive impact in their work is critical to having an extraordinary customer experience.

IQ Wired is also unique because we offer a hybrid model with both a direct team and an indirect team. We focus on mid-sized enterprise customers, helping them identify all their providers and locations. Our own managed services offering, Technology and Telecom Service Management (TTSM), allows us to become an outsourced extension of our customers, taking on inventory and lifecycle management. TTSM is differentiated from a technology expense management (TEM) service because we go in and do an audit, then develop Visio diagrams to show the customer which services they have in place. Often, they immediately see that they are continuing to pay for services they thought had been closed for a year or more. We had a customer that was paying something like $5,000 a month for three years for a circuit that they thought they had closed.

There's a big disconnect at many companies between IT and AP, where a circuit may have been disconnected but AP keeps paying the bills as they come in. We're bridging that gap for customers, helping them manage their inventory more effectively. Once we've worked on the inventory, we move on to lifecycle management of the service. We'll analyze and raise questions about issues like why is there a 10 GB circuit for a two-person location? We help to optimize the customer's services. We are able to guarantee at least 10% savings to our customers and typically average 30% savings or more. Our business model is unique because most people in our industry are not focused on the lifecycle piece, and they're not willing to offer a guarantee. Also, many service providers take a percentage of the savings earned. We are strictly fee-based, so the customer gets all the savings. We were able to save one of our customers 256%, totaling one million dollars in a year. Taking on the service management piece differentiates IQ Wired further and makes us a true partner with the customer.

"There's a big disconnect at many companies between IT and AP, where a circuit may have been disconnected but AP keeps paying the bills as they come in. We're bridging that gap for customers, helping them manage their inventory more effectively."

Oil and gas companies are important in Colorado and we have many customers in that industry. The consequences of the current pandemic restrictions provide us with an opportunity to help them clean up their inventory and cut costs, something most companies don't have the time or resources to do. We also have a lot of clients in health care, in fact we currently serve  51% of all hospitals in Colorado.

What do you like about working with AireSpring?

We have worked with AireSpring for about a year, working with Justin Walsh, Regional Channel Manager - Mountain Region. Justin is one of the top CMs that we work with across all carriers and providers. When I think of AireSpring, I think of Justin and his responsiveness, together with your entire team. We can go to Justin with a question, even an email at 10 p.m. and he is super-responsive-he works the same kind of hours we do. He's "Johnny on the spot" and he's transparent, always asking questions to make sure we're getting a good deal for the customer and for the seller. He really is acting as a true partner for us. It's easy to sell AireSpring because we know that if things don't go as planned, someone will respond and that makes all the difference. Everyone at AireSpring is great and the relationship has worked out really well for us.

AireSpring is different, just as we are, using human capital to help bridge the gaps. These days, everyone can do the technology. There are nearly 50 SD-WAN providers, so I say that technology is table stakes. You have to have the feature functionalities to be in the game, but customers really want to know, "What is the impact? What does that do for me? Tell me what I can do with that tool." We have to show people the benefit of any new tool. We train our people using a profile that assesses their thinking and behavioral preferences, and we apply it to working with our customers as well. It has been a game changer for us. We avoid going in with a lot of technical jargon and instead focus on what a customer's business is about, what are their strategic goals and how the technology helps them achieve those goals.

"We like working with AireSpring because they think outside of the box just as we do, and truly strive to find solutions that will make an impact on behalf of our clients. We really appreciate the relationship."

We like working with AireSpring because they think outside of the box just as we do, and truly strive to find solutions that will make an impact on behalf of our clients. We really appreciate the relationship. 

"If there have been any issues or problems...I always get an email from AireSpring before I need to send anything out myself, and that is critical."

What would you say is the secret to being a successful agent?

I think the key is to start by having a clear goal and staying focused on that goal without succumbing to tunnel vision or allowing yourself to become comfortable. The best agents strive to create partnerships and push themselves to achieve new goals once they've reached their original goals. In this era of change you have to connect with your purpose, continue to add value and advocate on behalf of your clients. People are drawn to people they can share a common goal with.

The secret to success today is understanding where you can add value and recognizing the fact that with constant change many of our customers and employees experience "future shock" or too much change in too short of a time. Technology is a tool that is intended to make things easier but as humans we still need time to process change and adapt to the impacts that it is having on our personal and professional lives. I think many people are missing the importance of the human equation when recommending technology solutions that will impact the business processes of our clients. We've trained our team on different aspects of emotional intelligence including Emergenetics (exploring how our behavior emerges from our life experiences and our genetic traits), and Change Cycle (a change management program) in an effort to help them understand the human emotions that come with change, so they can be a better IQ/EQ resource for our customers in helping to work through it. 

Covid-19 has brought new challenges for all businesses. In order to keep our business strong in this environment, we've identified various ways to help customers. The economic challenges in Colorado are broad but also industry-specific. Everyone had to instantly set up remote workers at the beginning, and they found different ways to do it. If they had VPN in place they just added more bandwidth. Some wanted a software appliance to spin up remote workers quickly. By now, most people have figured out how to create a remote work force if they are going to do it. The next phase depends a lot on your industry. Many of our customers are in oil and gas and are not in a position to add services, but they need to figure out how to cut costs, which we're able to assist them with. By contrast, our many hospital customers are concentrating on adding capacity in urgent situations, like creating a triage tent in the middle of a parking lot where added communications are needed to support makeshift operations. We stay top of mind by reaching out to let them know we're here to help with what they need, regardless of whether their moving, adding or disconnecting services.

What is the "next big thing" you think agents should be aware of for 2020?

I think that agents need to surround themselves with like-minded individuals, partners and carriers who understand relationship dynamics and can be true partners. Change is constant and stressful. Having people you can trust in your network is critical in establishing value for your clients.

This pandemic will create long-lasting cultural changes in how we work due to the length of time it is lasting. There will be fundamental changes in certain industries and in how people choose to interact with each other. As an example, commercial real estate may undergo changes now that more people are used to working from home. I think people will start looking at different operational and ROI models to find ways to be more efficient and resilient as a result of Covid-19.

As a personal example, I recently had the opportunity to have my first telemedicine appointment with my doctor. Although somewhat impersonal and foreign, I found that ultimately it was a fast and efficient way to get a diagnosis that saved me at least an hour, as well as saving my doctor a great deal of time which equates to the bottom line. I suspect that routine visits may be conducted via telemedicine now as a result of Covid-19.  

"I think that agents need to surround themselves with like-minded individuals, partners and carriers who understand relationship dynamics and can be true partners. Change is constant and stressful. Having people you can trust in your network is critical in establishing value for your clients."

What are some of your hobbies and interests outside of telecom? 

I mostly enjoy spending time with my family and friends. My job is pretty stressful so instead of writing the next great American novel, I look for ways to blow off steam and relax. I am an avid pinball fan. It's a great way for me to de-stress which is what I need to do when I'm not at work. My husband and I like to go out in Denver on Sunday afternoons to the popular spots where there are great pinball machines and we can people watch at the same time. I especially like the Lord of the Rings game. We don't have a pinball machine at home because they break easily and you can't fix them. I have a little Galaga replica that I found at the John Wayne Airport. It's about 6 inches long and has all the features, so it will have to do for now. I also like to play slot machines, another kind of mindless activity that helps me relax. Travel is another great escape that I enjoy, but as you can imagine my hobbies are on hold for now as we navigate through these unprecedented times together.

Hello, Melvin. Please tell us about your professional background and how long you've been in the telecom industry.

Right out of college I pursued a career on Wall Street and worked on the New York Stock Exchange for a couple of years, then transitioned to telecom as a technical recruiter for Aerotek (TekSystem). My largest client at Aerotek was Teleport Communication Group (TCG), known as the first CLEC in telecom. The telecom industry was growing so fast at the time, I quickly realized that I wanted to work directly for a CLEC and took an Account Executive position with TCG in Atlanta. TCG was later purchased by AT&T, where I found that I liked the technical aspect of the industry as much as the sales side. I moved on to accept a Sales Engineer position with New South Communications, which became Nuvo Communications. We then merged with US LEC and in 2010 we were acquired by Windstream. I spent a total of nearly 20 years supporting all components of the sales organization, from direct to channel and account management. During my tenure at Windstream I worked with many, reps, partners and end users. I have experienced the evolution of technology from frame relay, to MPLS, to SD-WAN.

As only the second sales engineer hired at Windstream, I helped launch the Atlanta market, giving me an opportunity to work with just about every direct sales channel manager and agent during my tenure. I am very proud of having helped the company grow to the level it had achieved at the time that I left. The long history of mergers gave me a chance to work in a real variety of enterprises, from a very small CLEC that then grew to become a large enterprise as part of Windstream. It meant that I had to work with different systems and company cultures, and I focused on meeting the challenge of adapting to the changes each time. My expertise is especially strong in SD-WAN and UCaaS, and I have been able to use my experience, creativity and can-do attitude to design cost-efficient and high-performing network solutions.

Tell us about your role at AireSpring and how long you've been with the company.

I started working at AireSpring in January of 2020 as a Solutions Engineer in the pre-sales Engineering team led by Mike Chase, SVP Solutions Engineering. My role is to support the channel managers, account managers, channel partners and end-user customers during the pre-sales process, designing solutions, making presentations, doing demonstrations, and everything needed to help close business. This is essentially what I've been doing my entire career, just in a different space so it feels very natural. I truly enjoy doing the job.

I am proud of my experience, having worked with partners who were just starting and assisting them in building their agencies into multi-million dollar businesses. They won't find another Solutions Engineer more excited about assisting them in closing business and supporting them and their customer base.

What do you enjoy most about working at AireSpring?

I really enjoy the people at AireSpring and the company culture. The speed with which we respond to our agents and customers is quite different than what I'm used to in bigger companies. As a relatively smaller company we are much more nimble, capable of customizing solutions, and we can turn around quotes much faster. The QuoteSpring tool is very powerful, empowering channel managers and their partners to provide pricing quickly. I do my part to assist them in developing a design that enables us to beat the competition. There are a lot of incredibly strong technical experts in AireSpring's Solutions Engineering team, with such talented people as our Senior VP Mike Chase, as well as my fellow solutions engineers which makes for an amazing team. I've been in the industry a long time and it's not often you run across the level of knowledge and experience of people like Mike and Chuck. Having those resources available to respond to complex designs is a huge advantage. Beyond the Solutions Engineering team, there is a full team of others in the technical side of the business I can go to for a quick answer. Everyone seems to have a team focus and understanding of their role, and that has been very refreshing.

In the current environment with many more people working from home, I have been surprised to find that I am busier than ever working on deals now. As more of the partners and customers I contact are available and in their home offices, things move forward quickly, so I am getting to work on a greater volume of deals. It can take as long as a week to actually reach some agents and customers, but I usually get a call back often on the same day to discuss details of a design or other questions. It is very satisfying work, and the more I learn about AireSpring, the greater chance I have to build relationships with our channel managers and channel partners. My goal is to continue to be a valuable resource, helping to close deals. 

What are some of your hobbies or interests outside of the office?

I am what is called an avid golfer. My handicap was in the mid- to low-80s, but it has suffered a lot in the last six months. When the current restrictions pass and the weather improves, I will get out there and work on my handicap again. Another big love is music. I have a vast music collection and my tastes are all over the place. I listen to jazz, R&B, rock, classical, some country and blues, switching all around, but mostly in older music. Favorites would be the music of Prince, Stevie Wonder and the Motown sound.

Watching sports is usually a big part of my life, although we're now limited to the classic great games, which isn't the same at all. Right now I'd be watching baseball as a big Yankee fan, having grown up in New York. I'm a Dallas Cowboys fan, so I will keep an eye on what happens with future draft choices. Even the Master's Golf Tournament is cancelled, and I really miss that. I can brag that I made a hole-in-one in my life, playing in a tournament with my work colleagues. It was even better that they were there to witness it, including my buddy who I've played with for 15 years. He still envies me that hole-in-one.

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Contact your AireSpring Channel Manager!

AireSpring is an award-winning provider of Managed Connectivity and Cloud Communications solutions providing fully managed and connected end-to-end, next-generation solutions for multi-location enterprise customers, including:

• AirePBX UCaaS
• MPLS Mesh
• SD-WAN
• Global SD-WAN
• SIP Trunking
• Managed Firewall
• Dedicated Internet Access
• Analog/PRI/POTS
• Wholesale Long Distance

AireSpring's services are delivered over its revolutionary nationwide MPLS Mesh Network, providing customers a fully integrated, end-to-end solution from a single vendor.

sales@airespring.com | 888.389.2899 | www.airespring.com

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