Do you know what happens when a customer contacts your business? Surprisingly, most companies don't. That's because ensuring a great customer experience is difficult. Virtual Contact Center delivers increased productivity and flexibility at a fraction of the cost. 8x8 has updated Virtual Contact Center with some new features that will help you bridge that gap. Join us for an informative webinar on July 21st at 9 am PDT/12 Noon EDT and learn how to:
8x8 Customer Experience: A ground-breaking analytical tool providing unprecedented levels of visibility into customer interactions and IVR usage
Post Call Survey: Capture the voice of the customer with a built-in post call survey application
