Converged Network Services Group, the Premier Master Distributor for Connectivity, Cloud, and Cloud Enablement, proudly announces the promotion of Shonda Funderburk to Supervisor of Cable Services. Shonda will be responsible for overseeing all aspects of the order cycle by the Cable Team, which includes Fiber and COAX product inquiries and quotes, serviceability checks, order agreements, submission, and tracking. She will also oversee any cable escalation requests.
“Shonda has taken CNSG’s vision for growth and amazing customer service to a whole new level. Her leadership skills are well suited to help drive CNSG’s development efforts as we continue our mission to make it easy as possible for suppliers and partners to want to do business with us,” said Randy Friedberg, VP of Business Development at CNSG.
Shonda is a graduate of the University of North Carolina at Greensboro with a B.S. in Information Systems & Operations Management. She has over 15 years of telecom operations experience, and joined CNSG in 2014, quickly moving up the ranks by driving efficiency and customer-focused solutions.
Congratulations, Shonda!
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