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| Register Now for a Customer Spotlight Webinar from Five9 |
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Join Five9 for a customer spotlight webinar and hear how Gonzaba Medical Group empowered their agents to deliver superior customer service with Five9.
Gonzaba Medical Group (GMG), one of the largest premier medical practices in South Texas, believes that everyone deserves a medical care experience where they are treated like family or "como familia." In pursuing this goal, GMG discovered that their current contact center infrastructure was not set up to support the customer care service that made patients feel like family.
In order to stay true to the "como familia" culture, GMG partnered with Five9 to move their call center to the cloud to streamline customer care operations and to allow their agents to provide seamless experiences to patients one call at a time.
When Customer Service is a Family Experience
Wednesday, August 7th at 11:00 AM PT | 2:00 PM ET
Join Darryl Flores, Director of Customer Experience at GMG, and Peter Milligan, Product Marketing Manager at Five9, to learn why GMG chose Five9 to migrate their contact center to the cloud.
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Darryl Flores
Director of Customer Experience at GMG |
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Peter Milligan
Product Marketing Manager
at Five9 |
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| Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. |
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